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Our industry-leading back office handles Parking Charge Notice (PCN) processing and permit administration as well as providing a contact centre for enquiries, advice and payments.

This is the first point of contact for many motorists and as such it is imperative that they receive an engaging and informed service. Our contact centre is able to answer general parking queries as well as giving information on site specifics. Motorists are also able to access appeal information and make payments.

All PCNs and permits are handled through ICPS, an industry-standard software used by councils that manages our data processing. Through ICPS we are able to bring together images, ticket information, registered keeper details and correspondence into easily searchable files. This in turn guarantees that appeals, PCNs and permit requests are dealt with in a timely and efficient manner.

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BUSINESS PARKS

Space protection is vital in high congestion areas such as business parks. Firm but fair enforcement ensures spaces are protected for their intended users.

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RETAIL & LEISURE

Vehicle Control Services utilises the latest technologies alongside tried and tested enforcement procedures to ensure retail & leisure parking maintains customer focus.

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RESIDENTIAL

Residential parking requires flexibility and clear communication from the ground up. Our parking solutions are developed to meet the needs of our clients and their tenants.

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EDUCATION

From permit administration to pay and display parking our experience in this challenging sector ensures space is maximised with value added at every stage.

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HEALTH SECTOR

Health sector parking has a very specific set of requirements. We balance the needs of staff, patients and visitors to ensure a fair service that protects spaces.

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Conkai Security is a leading UK supplier of parking enforcement. We combine over two decades of experience with technological innovation to provide cost-effective parking solutions and car park management.