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The negative reputation of parking enforcement companies stems from poor communication and a lack of understanding that our operations must balance the needs of both our clients and the motorist.

Our patrol officers represent not only our organisation but also our clients and therefore they have a duty to protect their reputation. Their role is defined not exclusively through enforcement but also in the service they provide to legitimate car park users.

Patrol officers provide the main body of our enforcement practice. They are responsible for the issuing of Parking Charge Notices (PCNs) and are on call out 24-7. If required, we are able to provide scheduled patrolling, where our Patrol Officers drop on site to target problematic times of the day.

We have patrol officers based across the UK and maintain national coverage. Our head office operations centre manages this network and we are able to respond rapidly to client call-outs and areas of high enforcement requirement.

Our patrol officers receive in-depth training in customer service, conflict resolution and parking enforcement and we have a commitment to continued assessment and development.

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MANNED PATROLS

Manned patrols peform the majority of our enforcement procedures. With an emphasis on customer service our patrol officers are trained to protect our reputation and that of our clients.

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VCS VISION

VCS Vision is the Automatic Number Plate Recognition (ANPR) arm of our service. Intelligent camera networks cut overheads, improve enforcement and increase revenues.

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DISABLED, PARENT & CHILD

Vehicle Control Services is a Disabled and Parent & Child (DPC) space protection specialist. Our service ensures that these vital bays are kept free for those who need them.

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PARKING CHARGE NOTICES

Parking Charge Notices (PCNs) are the modern alternative to wheel clamping. Non-confrontational yet highly effective they are a responsible deterrent against parking abuse.

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BACK OFFICE

Our industry-leading back office team processes PCNs, administers permits and serves as a contact centre for motorist enquiries.


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SIGNAGE

Clear and informative signage is vital in deterring parking abuse. Often copied yet never bettered, ours has been developed over two decades and is the most effective in industry.

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EQUIPMENT SUPPLY

Twenty years of operations has allowed us to develop strong relationships with suppliers of everything from pay and display equipment to stationery.

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Conkai Security is a leading UK supplier of parking enforcement. We combine over two decades of experience with technological innovation to provide cost-effective parking solutions and car park management.